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Frequently Asked Questions
Product Fit & Dimensions
Every product page lists detailed dimensions (width, depth, height). Measure your room and doorways, hallways, and staircases before ordering to confirm the item will fit both in the space and during delivery.
Dimensions are listed in the product description on each product page. If you need additional measurements, contact us at info@thecuratedcornerstore.com before placing your order.
Materials & Care
Material details are listed on each product page. Please review the product description carefully before purchasing.
Care will vary depending on the material and finish of your furniture. As a general rule, avoid prolonged exposure to direct sunlight, excessive moisture, and harsh cleaning products. Use cleaning products and methods appropriate for the specific material, as improper care or the use of unsuitable cleaning products may damage the furniture and void the warranty.
Delivery
Most orders are delivered within 5–8 business days. Because we work with multiple suppliers, transit times may vary by product. Delivery times may also be affected by inclement weather, carrier delays, or other circumstances beyond our control. For the most accurate estimate, review the Shipping & Returns section on the product page before ordering. See our full Shipping Policy.
Yes — free shipping is available on all eligible products. Remote or hard-to-access locations may incur additional charges. If additional charges apply, you will be notified before your order is finalized. See our Shipping Policy for details.
For White Glove Delivery, the carrier will coordinate delivery directly with you, including any building access requirements such as elevator reservations, designated delivery hours, or other restrictions. Please make sure doorways, hallways, and stairways can accommodate the furniture being delivered.
For standard delivery, furniture is delivered to the threshold or first dry location and does not include in-home placement or setup.
Assembly
Assembly requirements vary by product and are noted on each product page. When assembly is required, it is generally minimal (i.e., attaching feet). If you have a question about a specific item, email us at info@thecuratedcornerstore.com before ordering.
Damage Reporting
Inspect your order upon delivery. If there is any damage or defect, contact us within 24 hours of delivery at info@thecuratedcornerstore.com with clear photos of both the packaging and the damaged item. Claims submitted after 24 hours may not be eligible for resolution. See our Refund Policy.
Warranty
All products are covered by a one (1) year warranty on defects in materials and workmanship from the date of delivery. The warranty does not cover normal wear and tear, misuse, accidental damage, or improper care. See our full Warranty Policy.
Email info@thecuratedcornerstore.com with photos and a description of the issue. If the claim is approved, the resolution may include repair, replacement, store credit, or a refund depending on the nature of the defect.
Returns
Yes. Returns may be requested within 30 days of delivery. Items must meet the conditions outlined in our Refund Policy to be eligible for return. See our Refund Policy for complete details.
If a return is approved, the item must be returned in its original condition with all original packaging and parts included. Items that are used, altered, or damaged after delivery may be refused.
Contact Us
Email us at info@thecuratedcornerstore.com for all inquiries including order questions, damage claims, warranty requests, and return requests. We are happy to help.
